Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in “Customer Service”???
This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
… and MUCH More!!!
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Course Curriculum
WHY Customer Service Is CRITICAL To Your Business! | FREE | 00:05:00 | |
Good Isn’t Good Enough! | 00:03:00 | ||
We Are ALL in the “Helping Field” | 00:10:00 | ||
Providing “Concierge” Level Of Service | 00:06:00 | ||
The 5 Tenets Of TQM | 00:03:00 | ||
How To Boost Customer Satisfaction | 00:08:00 | ||
How To Avoid The 10 Deadly Sins Of Customer Service! | 00:15:00 | ||
More Money $$$ – Through Customer Retention | 00:05:00 | ||
How Much Is A Customer Worth? $$$ | 00:08:00 | ||
Do You Understand Your Customer? | 00:07:00 | ||
Dealing With Difficult Customers | 00:19:00 | ||
“LEAP” Into Customer Service! | 00:18:00 | ||
Exceptional Phone Service | FREE | 00:16:00 | |
WHY Customers Buy From YOU! $$$ | 00:17:00 | ||
BONUS LECTURE!!! FINAL TIPS!!! | 00:07:00 |
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